A buyer's question tells you exactly what stands between them and a visit. The inbox keeps that question, the buyer behind it and every reply in one thread, sorted so the unanswered come first.
What it does
Four things happen to every inquiry, whether you are at your desk or on the road.
Arrival
Threads
Apartment, Al-Narjis
OpenA buyer message sets it back to Open
AI Draft Reply
Villa, Al-Malqa · 3,850,000
What the AI reads
Write a reply...
Switch the question's language: the draft follows the buyer's. It only fills the reply box; you edit and send.
Lead packs
Leads left
1211
Intent tag
Every inquiry in the list carries HOT, WARM or COLD. It is a quick read of the buyer's own words, such as "ready" or "maybe", not an AI score. This is the same word list the inbox uses.
Tagged because of the word "ready"
Words it looks for
How it works
Signed-in buyers can ask about it from the listing page.
You are notified; the inquiry opens with its Buyer Brief.
Write it yourself or start from the AI draft.
Keep the thread going, record the outcome, close it.
In detail
See at a glance how many are open, answered or closed.
Any member of your workspace can answer, and the buyer sees one conversation.
Name, phone and email appear when the inquiry counts as a lead.
Mark each buyer Contacted, Viewed, Closed (won) or Dead.
Your latest open inquiries, with a count beside Inquiries in the menu.
Every new inquiry and every buyer follow-up reaches your inbox.
Verify your workspace's WhatsApp number to get new inquiries there too.
Notification links open the exact inquiry, not the list.
The inbox, the tags and the AI draft all work in both languages.
Why it matters
Questions
Keep exploring
For FAL-licensed brokers
Create your broker account, publish a listing, and the first question comes to one inbox.